FAQ

FAQ – Ducwatches

Custom Personalization Service
Ducwatches offers a custom logo service for watch dials (applicable to products available at Ducwatches).
Minimum order quantity: 1 piece

How to order:

Select the dial you want to customize and place your order together with the custom option link.

Send your logo and order number to: ducwatches@gmail.com

We will create a mock-up for your confirmation before starting production.

Customization time: 5–7 working days

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OEM / ODM Service
We provide OEM/ODM watch manufacturing services.
Minimum order quantity: 100 pcs

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Shipping Service

For orders under $100, we use standard shipping. Estimated delivery time: 15–20 working days.

You may choose express shipping for an additional $40.

For orders over $100, we offer express shipping via DHL / FedEx, with an estimated delivery time of 5–7 working days.

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If you have any questions, please contact us. We are committed to providing the best service:
Email: ducwatches@gmail.com
WhatsApp: +84 916 950 369

We typically respond within 12–48 hours. Thank you!